Unable to retrieve the user settings from the server.

Historical record of a forum that was for discussion of the setup, configuration, and use of OnePacs for research and educational purposes (non-clinical use).

Please direct any support inquiries through the standard OnePacs ticketing and support system.

The "Announcements" forum will continue to be active and contain announcements related to the OnePacs system.
Locked
itadmin
Posts: 2
Joined: Wed Sep 24, 2014 11:10 am

Unable to retrieve the user settings from the server.

Post by itadmin » Tue Oct 28, 2014 1:51 pm

Getting errors in the decoding of Dicom files. Any clues what would be causing this and how to fix?

Error 0: https://web.onepacs.com/t/zipdl?studyUid=xxx: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: Path does not chain with any of the trust anchors.

Error 1: https://web.onepacs.com/t/zipdl?studyUid=xxx: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: Path does not chain with any of the trust anchors.

justin
Posts: 371
Joined: Wed Nov 26, 2008 2:34 pm

Re: Unable to retrieve the user settings from the server.

Post by justin » Tue Oct 28, 2014 2:05 pm

Hi,

Java 7 update 71 seems to have introduced a bug related to certificate validation. This issue is slated to be fixed in the next critical patch update for Java 7 (update 75). Unfortunately, Oracle does not publish their release dates for critical patch updates. In the meantime, the known workarounds are to upgrade to Java 8 update 25 (preferred) or downgrade to Java 7 update 67.

Regards,

Justin

itadmin
Posts: 2
Joined: Wed Sep 24, 2014 11:10 am

Re: Unable to retrieve the user settings from the server.

Post by itadmin » Wed Oct 29, 2014 9:52 am

Thanks Justin. Issue resolved.

Locked