Hi.
We have a report where the signature block (not images, just the 1.st and 2.st line of signature configured in the user properties) appear over the report text, and not below. This do not occur in the pdf version, but when we open the web version of the report and even when we print the report.
This user has many others reports with no problem, and no recent reconfiguration in user properties. Aparently, this wrong behaviour just appeared in a specific study, which we deleted and re-sent to onepacs, but the problem persists.
Here is the link
[edited out]
Report misconfiguration
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john (from OnePacs)
- Posts: 195
- Joined: Wed Jun 20, 2012 5:14 am
Re: Report misconfiguration
Interesting. I wonder if there may be some weird HTML in the report somehow that is messing things up. Was the report composed first on a word processor or some other program that might have inserted some hidden stuff into the text that could have wound up doing this? You might try using the "remove formatting" button in the text editor to try to clean out any hidden formatting that could be in there. Select all the text of the report then click "remove formatting" button. I'll attach a picture.
Btw I edited out the link to the report, we have it now. There's actually no reason the link can't be in your post, security or otherwise, it just contains a reference number and no protected/private info, and nobody who wasn't logged into onepacs, and given permission by you to view the reports, would be able to actually see it anyway. But maybe it just looks better to edit it out.
Btw I edited out the link to the report, we have it now. There's actually no reason the link can't be in your post, security or otherwise, it just contains a reference number and no protected/private info, and nobody who wasn't logged into onepacs, and given permission by you to view the reports, would be able to actually see it anyway. But maybe it just looks better to edit it out.
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- Screen Shot 2013-03-07 at 12.14.50 PM.png (15.69 KiB) Viewed 6722 times
Re: Report misconfiguration
It looks like you have an open div tag in your template.
Justin
Justin
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- Screen Shot 2013-03-07 at 11.15.38 AM.png (27.03 KiB) Viewed 6722 times
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john (from OnePacs)
- Posts: 195
- Joined: Wed Jun 20, 2012 5:14 am
Re: Report misconfiguration
Ok what he said, then. 
Can you edit the report template and close the </div> tag?
Can you edit the report template and close the </div> tag?
Re: Report misconfiguration
I've checked the template (standard report texts) and can´t find an open "div". Re-checked, and counted the number of <div> and </div> and they are the same.
I asked my physician if she wrote the report outside onepacs interface and copy/cut it, and if she used our report template (mask) or some other... as soon as she answer me, i´ll let you know.
Thank you by onepacs team attention ! You´re great !
I asked my physician if she wrote the report outside onepacs interface and copy/cut it, and if she used our report template (mask) or some other... as soon as she answer me, i´ll let you know.
Thank you by onepacs team attention ! You´re great !
Re: Report misconfiguration
The report body defines two div tags that define a specific style height. height: 158px . These two div tags appear to only be used to contain other elements. Getting rid of the height in the style tags of both of these div elements should allow the browser to adjust the position of the signature text to the bottom of the report.