Troubleshooting the HTML5 viewer on mobile devices

Historical record of a forum that was for discussion of the setup, configuration, and use of OnePacs for research and educational purposes (non-clinical use).

Please direct any support inquiries through the standard OnePacs ticketing and support system.

The "Announcements" forum will continue to be active and contain announcements related to the OnePacs system.
Locked
john (from OnePacs)
Posts: 195
Joined: Wed Jun 20, 2012 5:14 am

Troubleshooting the HTML5 viewer on mobile devices

Post by john (from OnePacs) » Mon Jan 07, 2019 12:01 pm

Just a note - at times it may be useful to toggle the "Use WebGL for image rendering" setting in the Web Viewer preferences as a troubleshooting method. For example, the recent iOS update to 12.1.2 causes issues with WebGL rendering; this can be fixed by de-selecting this option in preferences.

Image
Attachments
webviewer preferences.jpg
webviewer preferences.jpg (39.19 KiB) Viewed 5582 times
Top
Locked

Return to “OnePacs user discussions”