Historical record of a forum that was for discussion of the setup, configuration, and use of OnePacs for research and educational purposes (non-clinical use).
Please direct any support inquiries through the standard OnePacs ticketing and support system.
The "Announcements" forum will continue to be active and contain announcements related to the OnePacs system.
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carmen21
- Posts: 26
- Joined: Mon Mar 26, 2012 7:27 am
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by carmen21 » Thu Nov 14, 2013 8:15 am
Hi, I need you help
. In the Workstation when I'm viewing an image (usually MG) I get the message: "Exception SystemOutMemory and I have to close Onepacs Workstation" and I have re-opened to work.
I have XP SP3 32bit, 4GB and Workstation V4.6.5.6.
Somebody knows why is this error and how I can fix it?.
Thank you
.
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john (from OnePacs)
- Posts: 195
- Joined: Wed Jun 20, 2012 5:14 am
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by john (from OnePacs) » Thu Nov 14, 2013 9:46 am
Well first of all, I definitely would suggest upgrading to the current version of OnePacs workstation, which is 5.1. There is improved memory management in 5.1.
We are also about to put out 5.2, which is not XP-compatible. Microsoft is also dropping support for XP at this time. Going forward we recommend that people use windows 7. OPW 5.2 updates to the microsoft .NET framework version 4.5, which has much better memory management than previous versions, but .NET 4.5 is not compatible with XP unfortunately.
I would suggest upgrading to the current version, 5.1. If you still see the problem after that, we would suggest obtaining a more modern machine running 64-bit Windows 7, and 8 gb or more of RAM which are our current recommendations. However 5.1 is definitely better than older versions at memory management, so that might do the trick.
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carmen21
- Posts: 26
- Joined: Mon Mar 26, 2012 7:27 am
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by carmen21 » Mon Nov 18, 2013 8:07 am
Thank you very much, I'll make the suggested changes on the version and update it if it does not improve the pc
.
Regards.