Cases not available

[shadowdoc86]

We are having an issue with cases. They are going to the local server but do no seem to be going out to Onepacs. I see them in the dcm4chee folder. But, they are not on the Onepacs worklist or uploading to the Workstation. I have my IT department looking into it. But, is there an issue with onepacs?

Steve

[shadowdoc86]

Cases that I see on the DCM4CHEE folder list are:

MRI Wade (cervical)

CT Hammond (head and facial)

OT Jolly (NM GI bleed)


Thanks,

Steve

[shadowdoc86]

Now, they are all over except the MRI on Wade. It is een on the dmc4chee list but has not uploaded to the Onepacs worklist or worskstation.

[shadowdoc86]

Justin,

Can you see if there is a communication problem? Wade finally came over. I don't know what the delay is and my IT department hasn't gotten back to me. None of the cases were stat. But if they were, it would have been too much of a delay and I will have to make other arrangements for STAT exams before the other docs get impatient.

Thanks,

Steve

[justin]

Hi Steve,

We experienced a temporary outage in the dicom server caused by the monitoring software that we use. The problem has been resolved. I apologize for the inconvenience.

In the future, if you have an urgent matter please feel free to email or call me directly.

Regards,

Justin

[shadowdoc86]

Thanks