Problem Gateway "hanging"

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tom
Posts: 107
Joined: Tue Jan 13, 2009 12:19 pm

Re: Problem Gateway "hanging"

Post by tom » Fri Feb 03, 2012 10:32 am

Hilario,

We havent seen any logs come in to the "admin" user account.

If you can send us the logs we'll take a look.

Tom
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hilario
Posts: 186
Joined: Tue Feb 24, 2009 4:49 pm

Re: Problem Gateway "hanging"

Post by hilario » Mon Feb 06, 2012 4:57 am

I probably forget to send it.
Anyway, for the moment, since we stopped the Workstation Service no problem appear.
We will continue like this and try to confirm if the problem rise again when we will start this service.

I will recontact you on this issue if needed.
Regards and thank you for the help.
Hilario
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hilario
Posts: 186
Joined: Tue Feb 24, 2009 4:49 pm

Re: Problem Gateway "hanging"

Post by hilario » Mon Feb 13, 2012 8:14 am

I have sent you the server.log file via ONEPACS MESSAGING.
From hilario
to onepacs admin

Regards
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justin
Posts: 371
Joined: Wed Nov 26, 2008 2:34 pm

Re: Problem Gateway "hanging"

Post by justin » Tue Feb 14, 2012 12:13 pm

Hilario,

Your logs indicate that the study you are trying to send already exists in the gateway. If you've already sent the study the gateway will not re-send it.

Your log only spanned 15 minutes so I'm not sure if it's sufficient to diagnose your problem.

There are no known incompatibilities between the gateway and the workstation.

Thanks,

Justin
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