Mandatory Upgrade Notice
for users of
OnePacs Workstation for Windows prior to version 16.8
OnePacs Workstation for macOS prior to version 2.7.6
Report Generator classic client v2.8 (Does not affect Cloud report generator)
Due to an expiring security certificate, it is necessary for users of OnePacs Workstation for Windows prior to version 16.8, OnePacs Workstation for macOS prior to version 2.7.6, and users of the Report Generator classic client v2.8 to upgrade to the current versions of these software products.
Due to expiration of security credentials used in older versions of these products, communications between the web browser-based OnePacs worklist and older versions of these products will not succeed. Symptoms of this issue would include a failure of worklist icons to demonstrate a color consistent with the studies' download status (showing a blue icon, rather than red/yellow/green icons), and failure notices when users attempt to open a study from the worklist.
The Report Generator Classic client also requires an upgrade for continued communications with the Classic report generator window (does not affect the Cloud report generator).
The current versions of OnePacs Workstation for Windows and macOS are available for download in the "Options" menu, through the "Downloads" item.
The Report Generator Classic client will prompt users regarding the download.
Please contact OnePacs Support with any questions.