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REPORT Problem
Posted: Wed Nov 11, 2009 11:57 am
by hilario
When I want to download a report I click on the icon and "Report Windows" Open Correctly.
But if I clik on the PDF or RTF icon I get an error and I get an empty file.
You can see the error got if I export to PDF.
Regards
Re: REPORT Problem
Posted: Wed Nov 11, 2009 12:58 pm
by justin
Hilario,
When we upgraded to version 8.0 we removed the /onepacs context from the web application. So urls like
https://web.onepacs.com:8443/onepacs/... became
https://web.onepacs.com:8443/...
We updated all the templates in the system to reflect this. However, you had some hard coded links in your user signatures (this is a fairly unique configuration) that we mistakenly omitted. As a result, the pdf generation failed on these images. We have updated these so your pdfs should now export correctly.
Please let me know if there are any further issues.
Regards,
Justin