Troubleshooting the HTML5 viewer on mobile devices

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john (from OnePacs)
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Joined: Wed Jun 20, 2012 5:14 am

Troubleshooting the HTML5 viewer on mobile devices

Post by john (from OnePacs) » Mon Jan 07, 2019 12:01 pm

Just a note - at times it may be useful to toggle the "Use WebGL for image rendering" setting in the Web Viewer preferences as a troubleshooting method. For example, the recent iOS update to 12.1.2 causes issues with WebGL rendering; this can be fixed by de-selecting this option in preferences.

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