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Website login - white screen

Posted: Tue Apr 19, 2016 11:59 am
by kneel
So this is a weird problem. I have a user that when he logs into the OnePac website nothing loads just a white page. But I had a different user try logging in and it works! I've tried IE, Firefox, Chrome with all the same result. Not sure what else to try at this point!

Re: Website login - white screen

Posted: Tue Apr 19, 2016 12:38 pm
by justin
Could you PM me the user id?

Thanks,

Justin

Re: Website login - white screen

Posted: Tue Apr 19, 2016 1:08 pm
by justin
There do not appear to be any issues with that user account.

When you wrote "But I had a different user try logging in and it works!", do you mean you had another user log into their OnePacs account from the same PC?

Re: Website login - white screen

Posted: Tue Apr 19, 2016 1:17 pm
by kneel
Yea from the same PC with a different account and it loaded. I got it to work for a short period of time messing with the compatibility view settings in IE. But its strange and weird that the other account works and loads on the same computer without any issues. That's what is confusing!