User Glitch

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jacintor
Posts: 85
Joined: Fri Nov 23, 2012 5:56 am

User Glitch

Post by jacintor » Thu Feb 27, 2014 7:48 pm

Hello,

One of my radiologists logs into the system but the working list is blank. The last time this happened you found a glitch and corrected it. Could you please take a look at it?

Thanks,

Rodrigo

jeremy
Posts: 140
Joined: Wed Nov 26, 2008 8:34 am

Re: User Glitch

Post by jeremy » Fri Feb 28, 2014 12:08 pm

Hello -
Please verify that the user does not just have a filter in place that would exclude all studies. Double check that there is no active filter and verify the status and confirmation checkboxes as well as the selected date filter are not filtering out studies. Can you please identify the user. Just a first name would likely suffice.
Regards

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