OnePacs Forums

I installed OnPacs Workstation 5.1.3 on a computer running XP SP3. Installation went OK.
When I try to launch the program I get the error: OnePacs.Desktop.Executable.exe is not a valid Win32 application.
I tried it on 2 other XP computers and I get the same error on all 3 computers.

Hi,

Could you try using the "Repair" option in the installer? To do so, just double-click on the installer executable again and select the Repair option when prompted.

Also, please exclude the C:\onepacs directory from any anti-virus software that you may have running.

Thanks,

Justin

Thank you for your response.
I ran the installer with the repair option. I am still getting the Win32 error.
I am not running any anti virus on this pc.

Hi,

Could you please try re-downloading the installer and running again? Please remove the existing OnePacs Workstation install first (Using "Add or Remove Programs" in the control panel).

Thanks,

Justin

Thanks, that worked. Any idea why?

Ron

I see that it's a different version (5.1.3.2 vs. 5.1.3) in the downloads.

Thanks
Ron