OnePacs Forums

Hello, three draft reports we have saved in the system have disappeared completely. The system shows there is a draft saved, however, no text is shown in the text box. Also, the system does not let me either change the blank draft or even complete the report. So we basically have three studies which we cannot report on.
I have sent the details via internal message with facility and patient names.

Many thanks!

Hi,

We discovered some odd characters in some of your reports that were causing issues in the browser. It looks like the author of these reports was pasting from another application which is where the characters originated from. We have made adjustments and should now be able to handle the problematic characters.

Regards,

Justin

Great! Thanks!