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Study retriever mac problens

Posted: Tue Oct 30, 2012 2:11 pm
by mmazon
Hi,
Is there any problem with the study retriever binary for mac ? We cannot install when we download it from the onepacs. It appears to be damaged... Older binary saved here installed correctly.

Thank you

Re: Study retriever mac problens

Posted: Tue Oct 30, 2012 7:39 pm
by justin
Hi Mário,

If you're using OSX 10.8 (Mountain Lion) you will need to work around the GateKeeper feature. You can do the following steps and it will install correctly:

1) In System Preferences -> Security & Privacy, change "Allow applications downloaded from" to "Anywhere"
2) Then install the OnePacs Study Retreiver.
3) Run the OnePacs Study Retriever
4) Then you can re-enable GateKeeper by changing the setting in step 1 back to "Mac App Store and identified developers"

Thanks,

Justin

Re: Study retriever mac problens

Posted: Tue Oct 30, 2012 7:48 pm
by mmazon
Hi.. Both the two macs where i had problem where no 10.8. One of then is mac 10.6.8... Tried to redownload, with the same problem...
Machine a: corrupted file... Even r-downloading and checking internet
Machine b: it starts to blink in the dock, and them close, without any error message.

Re: Study retriever mac problens

Posted: Tue Oct 30, 2012 8:39 pm
by justin
Do you have Java installed? Apple recently disabled Java - requiring you to explicitly download and install it from Oracle.

The OnePacs Study Retriever requires that Java be installed.

http://www.java.com/

Thanks,

Justin

Re: Study retriever mac problens

Posted: Thu Nov 01, 2012 11:30 pm
by john (from OnePacs)
We also just posted an update to address some issues with a technology apple recently introduced called Gatekeeper.

Can you try downloading the study retriever from onepacs again and see if the latest update works? (Options menu > downloads)

If you receive a notice that the study retriever application has been disallowed because it is from an unidentified developer, follow these instructions to run it:

http://wiki.onepacsforums.com/doku.php? ... ntain_lion

Let us know if this works - thanks