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Cannot Connect to ONEPACS_WEB
Posted: Mon Sep 10, 2012 1:42 pm
by DataTrade
Good Afternoon,
We are currently not able to connect to
ONEPACS_WEB@webcstore.onepacs.com:443 failed: java.net. UnknownHostException: webcstore.onepacs.com.
Studies are going to the gateway, but not up to the web. Please help!
Thanks! Jim
Re: Cannot Connect to ONEPACS_WEB
Posted: Mon Sep 10, 2012 1:56 pm
by justin
Hi Jim,
I can confirm that the OnePacs DICOM server is indeed functioning correctly. From the error you provided, it seems you might have a local DNS issue that is preventing resolution of webcstore.onepacs.com correctly.
Thanks,
Justin
Re: Cannot Connect to ONEPACS_WEB
Posted: Mon Sep 10, 2012 2:07 pm
by DataTrade
Justin,
I am on the gateway server responding to this now. I can access web.onepacs.com. And I am still having trouble connecting to the webcstore.onepacs.com.
I also tried changing my DNS to 8.8.8.8 to assist in troubleshooting, still didn't work.
Re: Cannot Connect to ONEPACS_WEB
Posted: Mon Sep 10, 2012 2:32 pm
by DataTrade
Ok, I was able to resolve the address from a different network, which certainly points to a DNS issue. Its just odd because I am not having any issues with any other sites, just OnePacs.
I added an entry into the host file to manually resolve webcstore.onepacs.com. It is now letting me connect.
Will the studies that were not uploaded to the web now transfer?
Re: Cannot Connect to ONEPACS_WEB
Posted: Mon Sep 10, 2012 4:07 pm
by john (from OnePacs)
Yes the gateway will keep re-trying the old studies which weren't able to transfer.