OnePacs Forums

Hi

I am getting this Applications Error message while trying to view image at the online DICOM viewer on all windoes computers:


Unable to launsh the applivation
Name: RemotEye
Publisher: NeoLogica s.r.l.
From http://jv.onepacs.com

What is the problem ?

/Simon

Hi Simon,

There is a bug in recent Java versions that can corrupt a cached application on your local machine after an upgrade. The workaround it to clear the Java cache.

http://wiki.onepacsforums.com/doku.php? ... ing_viewer

Thanks,

Justin

Thanks - it was working until I update Java to version 7 update 5. When it froze will downloding the application.
I tryed clear the Java cache and also re-instald the Java software - but no luck. Help...

/Simon

Which browser and version are you running? I have seen this when IE is prompting you for some sort of approval to run the Java. It can be in an obscure location like at the bottom of the window. Make sure you click "allow" when prompted. You may need to re-launch the the Java viewer after doing so.

Justin

Hello,

I am having a similar issue. The application is unable to launch. I have java 8 update 60.

Have you ever heard of only having this error with a specific user? My login opens fine, but another user gets the unable to launch error.

Thanks,
Natalie