Report Distribution

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sdavis92
Posts: 50
Joined: Tue Jan 13, 2009 11:13 am

Report Distribution

Post by sdavis92 » Tue Aug 23, 2011 8:23 am

I have set up the destination and the rule in the system but the destination states they are not receiving the emails? Is there a way to check to see if the emails were actually sent.

Steve
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justin
Posts: 371
Joined: Wed Nov 26, 2008 2:34 pm

Re: Report Distribution

Post by justin » Tue Aug 23, 2011 9:03 am

Our records show that your emails were sent successfully. You may need to check your spam folder and unflag accordingly.

You can always test this by selecting a case on the worklist and pressing "Send Report." From there you can select one of your pre-configured destinations or enter an arbitrary email address.

Thanks,

Justin
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sdavis92
Posts: 50
Joined: Tue Jan 13, 2009 11:13 am

Re: Report Distribution

Post by sdavis92 » Tue Aug 23, 2011 9:51 am

Thanks, Justin I will let them know.

Steve
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