OnePacs Forums

I have an office configured that has 2 U/S machines and both are configured to send to the gateway I have set up in their office. One machine is newer and has been sending to the gateway just fine since I installed, the second machine however is older (GE Logiq 3) and originally was sending successfully as well. Once the machine was turned off and back on, nothing would send. I contacted GE who instructed me to re-enter the gateway info, so I did and it worked again.
A week later the machine gets turned back on and will not send again. I re-entered the info again but to no avail, still cannot DICOM Echo or send anything to the gateway. Contacted GE again and they said sounds like a hard drive issue, but the hard drive is not showing any other signs of failing; the group does not want to pay to get the hard drive replaced so here I am searching for other potential fixes.
The gateway machine is able to ping both U/S machines, all configs are correct, no firewall or anything else on the network and the studies completed on the problematic machine upload just fine if they are exported to a thumb drive and manually uploaded.
Only thing I can come up with is that it really is the hard drive going bad or perhaps a bad network card?
Any help or ideas would be greatly appreciated. Thanks.

We will have someone get in touch with you for more details.

If you are able to get the logs from the gateway machine it would be helpful for us to review them. The logs are located in c:\onepacs\gateway\server\default\log\server.log