Extremely Slow load times

[mindi2210]

tt

[mindi2210]

At the office it was averaging 53-64 mbps and at home averaging 65-77 mbps. I have run it multiple times during the day to see if there were any discrepancies.

[justin]

How is the speed when you download a study manually (right-click -> Download -> Download DICOM data)?

[mindi2210]

I was here until midnight with my IT personnel. Finally decided to go home because we could find nothing wrong with the speed or network. I came back in at 6:00 am and pulled up OnePACS and it worked fine. I have no idea what it was. Everything checked out on our network...random and super frustrating but working.

[john (from OnePacs)]

There was nothing aberrant in the OnePacs systems during the time period you describe.

It would seem either something at your facility, or a hop on the usual internet route between your facility and the OnePacs servers, was at fault.

An interesting thing to try when something like this happens is to set up a VPN connection, you could use commonly available software such as witopia. Anything to change the routing (if there is a bad hop between you and what appears to be the best route to OnePacs). Just set up a connection to a different city and see if that helps.

[mindi2210]

Thank you. I will forward that info to our IT guys. Happy it is working again.