Study retriever mac problens

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mmazon
Posts: 41
Joined: Fri Mar 30, 2012 9:49 am
Location: São Paulo / Brazil
Contact:

Study retriever mac problens

Post by mmazon » Tue Oct 30, 2012 2:11 pm

Hi,
Is there any problem with the study retriever binary for mac ? We cannot install when we download it from the onepacs. It appears to be damaged... Older binary saved here installed correctly.

Thank you
Mário Arnaldo Mazon, Md
PersonalRad - Inovative Radiology Solutions
http://www.personalrad.com.br

justin
Posts: 371
Joined: Wed Nov 26, 2008 2:34 pm

Re: Study retriever mac problens

Post by justin » Tue Oct 30, 2012 7:39 pm

Hi Mário,

If you're using OSX 10.8 (Mountain Lion) you will need to work around the GateKeeper feature. You can do the following steps and it will install correctly:

1) In System Preferences -> Security & Privacy, change "Allow applications downloaded from" to "Anywhere"
2) Then install the OnePacs Study Retreiver.
3) Run the OnePacs Study Retriever
4) Then you can re-enable GateKeeper by changing the setting in step 1 back to "Mac App Store and identified developers"

Thanks,

Justin

mmazon
Posts: 41
Joined: Fri Mar 30, 2012 9:49 am
Location: São Paulo / Brazil
Contact:

Re: Study retriever mac problens

Post by mmazon » Tue Oct 30, 2012 7:48 pm

Hi.. Both the two macs where i had problem where no 10.8. One of then is mac 10.6.8... Tried to redownload, with the same problem...
Machine a: corrupted file... Even r-downloading and checking internet
Machine b: it starts to blink in the dock, and them close, without any error message.
Mário Arnaldo Mazon, Md
PersonalRad - Inovative Radiology Solutions
http://www.personalrad.com.br

justin
Posts: 371
Joined: Wed Nov 26, 2008 2:34 pm

Re: Study retriever mac problens

Post by justin » Tue Oct 30, 2012 8:39 pm

Do you have Java installed? Apple recently disabled Java - requiring you to explicitly download and install it from Oracle.

The OnePacs Study Retriever requires that Java be installed.

http://www.java.com/

Thanks,

Justin

john (from OnePacs)
Posts: 195
Joined: Wed Jun 20, 2012 5:14 am

Re: Study retriever mac problens

Post by john (from OnePacs) » Thu Nov 01, 2012 11:30 pm

We also just posted an update to address some issues with a technology apple recently introduced called Gatekeeper.

Can you try downloading the study retriever from onepacs again and see if the latest update works? (Options menu > downloads)

If you receive a notice that the study retriever application has been disallowed because it is from an unidentified developer, follow these instructions to run it:

http://wiki.onepacsforums.com/doku.php? ... ntain_lion

Let us know if this works - thanks

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